Minimum age requirement
This website is designed for adult users only. A age confirmation pop up will allow you to confirm you are at least 18 years old, otherwise you will be leaving this site.
New Customers & Orders
You need to sign up to place the first order. We may ask you to email a copy of your current photo ID to confirm your details.
Payment.
We accept bank transfer or credit card (Visa & Master).
Clear Payment
Order will be dispatched after a clear payment.
Cancel unpaid order
For customers paying by bank transfer, we allow 2 business days for it to be cleared, the order may be cancelled if we don’t receive a clear payment.
For customers paying by credit card, the order will be cancelled immediately if the payment is failed at the time.
Non-available Item
If an items became non-available after payment, we will contact you to choose a substitution, store credit, wait until available or Refund.
Returns
Please email us within 7 days of receiving your parcel. Please include the order number & reason of return. All products to be returned must be in its original package. A different return address will be provided to you depending on your location.
Product names & descriptions
Some product names & descriptions may be changed and not reflected on this website. We may supply you with the previous, existing or upcoming version of the goods which is deemed to be the same or closest by the supplier.
Price
All prices are inclusive of GST. All prices are Australian Dollars.
We, us & this site is referring to buysmokesonline.com.au, A.B.N.: 23 130 051 271.